A surging Bitcoin price between 9:00 and 10:00 AM PST on Feb. 28 may have caused a disruption in Coinbase services as widespread reports of accounts suddenly showing a zero balance began to populate social media.

As of the time of this article’s publication, the apparent bug appears ongoing, but Coinbase says funds are safe:

source: @CoinbaseSupport
“We are aware that some users may see a zero balance across their Coinbase accounts & may experience errors in buying or selling. Our team is investigating this & will provide an update shortly. Your assets are safe.”

The price of Bitcoin surged above $64,000 in the minutes leading up to the incident, however as of the time of this article’s publication it has retreated to $61.4K.

This is a developing story, and further information will be added as it becomes available.