# WaaS Related Articles

The Silicon-Carbon Co-Governance Journey of a Crypto Company — Cobo's Internal AI Transformation

From its core crypto custody and stablecoin payment operations, Cobo began exploring AI integration in late 2024. Initially, the team experimented with an MCP-based app store but pivoted due to high development costs and lack of standardization. Facing high talent costs and internal resistance, Cobo shifted focus inward, aiming to transform internal operations rather than client-facing products first. A major challenge was security: the company implemented a permission-based internal knowledge system and agent framework using Claude and Gemini with zero-data-retention agreements, ensuring strict data isolation and auditability. Adoption was slow until management enforced AI integration top-down, starting with an OKR Agent that automated goal-setting, progress tracking, and performance reviews. This “silicon-carbon co-governance” approach made AI use mandatory and performance-linked. Over 100 department-specific agents were developed—for customer service, legal, sales, and more—shifting the company’s mindset from hiring more people to deploying AI systems first. Key learnings: healthy cash flow is essential for such transformations; change must be driven from leadership; enforced usage is necessary; and internal AI maturity must precede external AI products. As an outcome, Cobo recently launched WaaS Skill, an AI-agent-integrated financial API layer, reducing development cycles from weeks to conversation-level interactions—a direct result of its internal AI transformation.

marsbit02/25 09:05