# Labor Related Articles

HTX News Center provides the latest articles and in-depth analysis on "Labor", covering market trends, project updates, tech developments, and regulatory policies in the crypto industry.

Multicoin Partner: The World Turned Upside Down, Humans Will Work for AI in the Future

Multicoin Capital partner Shayon Sengupta argues that the future of AI will invert the traditional labor paradigm: rather than AI agents merely working for humans, humans will increasingly work for AI agents. He predicts the emergence of the first "Zero-Employee Company" within 24 months—a tokenized AI agent that raises over $1 billion to solve open-ended problems (like curing rare diseases) and distributes over $100 million to humans who perform tasks on its behalf. Sengupta categorizes agents into two types: those optimizing existing GDP (handling defined tasks like customer support) and those creating new GDP (tackling uncertain, exploratory problems). While agents excel at computation and strategy, they still require humans for physical execution, complex judgment, and strategic guidance. Humans will serve as both labor contributors (completing real-world tasks) and as a strategic "board" providing high-level direction. Crypto infrastructure is identified as critical for coordination, offering global payment rails, permissionless labor markets, and token-based governance. As agents become more capable, human input may diminish, but robust ownership and governance structures must ensure they remain aligned with human values. Key enabling tools will include proof-of-agenthood/personhood systems, verifiable labor markets, and new capital formation mechanisms.

marsbit02/04 09:19

Multicoin Partner: The World Turned Upside Down, Humans Will Work for AI in the Future

marsbit02/04 09:19

From Cheap Customer Service to Billion-Dollar Leaks: The Dual Faces of India's Outsourcing Industry

An investigation into India's massive BPO (Business Process Outsourcing) industry reveals a dual reality of cost efficiency and severe security risks, highlighted by a major data breach at Coinbase. In December 2025, Coinbase’s CEO announced the arrest of a former customer support employee in Hyderabad, India, linked to a $400 million data leak. The employee, working for outsourcing firm TaskUs, allegedly stole and sold user data for substantial personal gain—earning up to 200 times their daily wage per photo of sensitive information. This incident is not isolated. Companies like Amazon and Microsoft have also experienced similar breaches due to insider threats from underpaid Indian外包 employees, who often earn as little as $300–500 per month. Despite these risks, India remains the global leader in BPO, with its market valued at around $50 billion in 2024 and projected to grow significantly. The country’s advantages include low labour costs, English proficiency, and time-zone benefits for Western companies. However, the industry is evolving. Many multinationals are now establishing Global Capability Centers (GCCs) in India for higher-value work like R&D and AI, leveraging local talent for innovation at lower costs. Meanwhile, repetitive low-end tasks face growing competition from automation and AI. While companies like Coinbase continue to rely on Indian outsourcing for economic reasons, the recurring security lapses underscore ongoing management challenges and the human cost behind the industry’s “cheap labour” model.

比推01/06 15:18

From Cheap Customer Service to Billion-Dollar Leaks: The Dual Faces of India's Outsourcing Industry

比推01/06 15:18

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