8美元获得蓝V认证?社交网络上的“地位”如何激励参与

FastDailyPublished on 2022-11-12Last updated on 2022-11-12

Abstract

随着“每月支付8美元获得蓝V认证”时代的到来,Eugene Wei在2019年发表的关于社交网络的“身份即服务”的开创性理论似乎已经达到了一个新的低谷。

所有伟大的想法最终都会被胡乱应用。随着“每月支付8美元获得蓝V认证”时代的到来,Eugene Wei在2019年发表的关于社交网络的“身份即服务”的开创性理论似乎已经达到了一个新的低谷。

“”

最初的理论非常合理:人们倾向于寻找获得社会地位的最有效途径,当社交网络为获得地位提供了独特的有效途径时,它就会成功。但是对数字地位的执着导致了无人愿意使用的无聊应用的出现(有人还记得BitClout吗?),我担心这种想法会削弱Twitter的地位。

谢天谢地,我们有解药。Twitter(以及任何建立社交网络的人)与其专注于地位的象征,不如专注于帮助用户为彼此创造真正有价值的东西:娱乐、知识和联系。一个人的地位最终取决于他为他人创造的价值。在不增加价值创造的情况下增加地位的象征,就像在不增加经济生产能力的情况下印钞票:短期内感觉不错,但不会产生任何结果。

“”

Twitter允许任何人购买蓝V的意义不亚于哈佛允许任何人购买学位:当任何人都能获得学位时,这种价值主张就会消失。可以预见的是,Twitter的一些人将意识到,他们需要在蓝V之上增加一个新的等级:

然而,在新的“灰V”系统推出几个小时后,埃隆·马斯克表示他不喜欢它:

但是,等等!遗留的地位系统仍然存在。如果你点击某人的V标,你仍然可以看到他们是认证的(左)还是仅仅是买的(右):

这种操作显然是在浪费时间。它降低了Twitter平台的价值,也给用户带来了伤害。Twitter应该专注于深化其用户以娱乐、知识和联系的形式为彼此创造价值的能力,并将更多有价值的创作者引入网络,而不是自欺欺人地攫取现金。这是唯一可持续的发展之路。

“”

没有其他选择。大多数人关心Twitter是因为他们在上面遇到的人、接触到的思想,以及当他们发现有趣和奇怪的事情时的快乐。当我们觉得某人只是在玩地位游戏时,事情就变得很无聊,也不值得信任。

“”

也就是说,社会地位是真实存在的,人们有动力去获得它。但地位如何真正发挥作用?社交平台又如何可持续地利用它呢?

“”

“身份即服务”理论

“”

“让我们从两个原则开始:

“”

>人是追求地位的猴子。

>人们寻求最有效的途径来实现社会资本的最大化。

“”

以Eugene Wei的文章开始。其基本思想是,我们渴望地位,因为从我们还是猴子开始,地位就给拥有它的人带来了进化优势。简单来说:受欢迎让你更有可能生存和繁衍。社交网络的主要功能是为用户提供获得社会地位的有效途径。

“”

从更 "显而易见 "的角度来看,对那些向这些网络提供内容的人来说,地位是主要的激励因素。大多数创作内容的人这样做至少有一部分是因为他们渴望得到认可和尊重。

“”

但即使不那么明显,地位也会驱动需求。在某种程度上,当我们相信内容可以教会我们一些帮助我们获得地位的东西时,我们就会全神贯注地关注内容。观看教程的玩家、观看TikTok舞蹈的青少年和阅读技术文档的程序员之所以动力继续下去,是因为他们所消费的内容支持了他们获取个人地位的“商业模式”。

“”

Marshall McLuhan曾引用过这样一句话:“任何试图区分教育和娱乐的人都对这两者一无所知。”多巴胺这种被过度炒作的神经递质从根本上与学习有关。它是向你的大脑发出你在过去的类似环境中发现了有价值的东西,所以你应该继续下去的一种信号。

你可以在个人资料上放任何你想要的徽章,但我们的大脑很聪明。我们只关心真正价值的来源。争论的焦点并不是V标应该受到保护,或者它在今天有多么重要,而是它所起到的实际作用是其最初预期的作用:验证用户身份,而不是授予身份。

“”

但显然,人们想要地位。问题是,地位究竟是如何获得的?

“”

地位的进化心理学

“”

2001年,哈佛大学教授Joseph Henrich发表了一篇经典论文,试图用进化论解释地位(或者用他的话说,“声望”)。

“”

那些“在有价值的活动领域表现出色”的人会受到团队其他成员的尊重,因为他们合理的想要接近那个人。首先,因为他们有能力帮助你。当你需要一把新手斧的时候,和一个熟练的工匠做朋友很有用;在做重大决定的时候,有一位睿智的长者倾听也很好。第二,接触有能力的人是件好事,因为人类是社会学习者。他们会有样学样。你越接近一个好的榜样,你就越能仔细观察他们,你就能做得更好。

“”

但很明显,人们不只是想要地位高。我们也想拥有真正的、非交易性的关系。我们想要感觉自己是一个更大的社区的一部分。我们希望与志同道合的人一起朝着对我们重要的目标努力。

“”

如果只有地位,生活就会感到空虚。崇拜不能代替友谊。

“”

需要明确的是,地位和意义并不相互排斥。事实上,我认为两者缺一不可。大多数人只有在有超越地位的目标时,才会在有价值的活动领域取得卓越成就——否则,当事情变得困难时,他们不会坚持下去。

“”

这似乎是一种感性的陈词滥调,但我认为它包含了一些对Twitter这样的公司来说实用的、被低估的教训。

“”

地位提升

“”

如果你认为社交媒体是一场大混战,每个人都在试图提高自己的地位,那么设计这样的功能是有意义的:

但我并不认为Twitter实际上是一个空洞的地位游戏。我认为大多数人每天上线都是为了三件事:结识有趣的人,学习有趣的东西,娱乐自己。就像我之前提到的,我认为对地位的渴望与这些价值观相关联,而且无法分离,但这比仅仅炫耀V标或数字的增长更微妙。

“”

回到我们追求地位的进化起源,我们真正想要的是在一个群体中成为有价值的人。这不是什么原创或新的想法。在著名经济学家亚当·斯密1759年出版的《道德情操论》中,有句话完美地抓住了这一点:“人类不仅天生渴望受人喜爱,也渴望自己是可爱的。”年仅23岁的亚伯拉罕·林肯在他第一次竞选演讲的结尾说:“据说每个人都有他独特的抱负。不管这句话是真是假,我可以说,对我来说没有比这更伟大的事了,我想通过使自己配得上我的同胞的尊敬,从而得到他们真正的尊敬。”

“”

在我看来,这显然是绝大多数人的感受。我们不只想要声望的装饰,我们想要配得上它们。

因此,如果我是Twitter,我会专注于帮助用户创造多的联系、知识和娱乐——作为对卓越表现的奖励,地位自然会从中产生——而不是专注于身份的象征,并鼓励用户直接追求地位。

“”

这说起来容易做起来难,因为显然人们想要地位,有时也愿意走捷径。但归根结底,事情并没有那么复杂。

“”

价值创造

“”

埃隆·马斯克已经表达了对几个想法的兴趣,比如更长的视频,能够在推文中附加长格式文本,更好的搜索,以及重新推出一个版本的Vine,这将是朝着正确方向迈出的一步。我还认为,像Birdwatch这样的功能非常有用,可以为有误导性的推文提供更多背景。

“”

但除了任何特定的功能之外,我认为更重要的是培养一种定义什么是优秀的Twitter帐户的风气。到目前为止,YouTube和TikTok等平台在这方面做得要好得多。而到目前为止,Twitter还没有明确阐述怎样才是优秀的Twitter用户。即使是“优秀的tweeter”这个词,对我来说也只是让我想到了一个诙谐或尖刻的人,而不是真正有帮助或有趣的人。

""

我不认为一定要这样。在我看来,像Visakanv Veerasamy这样的人已经为Twitter的未来指明了一条更好的道路。他已经建立了一个真正的社区,在那里他可以获得乐趣、学习东西,并在其中获得地位。

但这是一种老式的地位,它来自于一种真诚的助人愿望,而不是那种专注于符号的游戏化空洞版本。

""

我认为随着时间的推移,Twitter将开发新的产品,帮助Visa这样的人创造更多的价值。我相信将会出现算法市场、音频和视频、私人社区和长篇写作。但在核心方面,只有在企业文化能够产生可持续价值的情况下,它才能发挥作用。所有的文化都需要被培养以保持健康。

""

这可能看起来有些模糊或飘渺,但如果我是Twitter的股东,这将是我最大的关心之一。

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