Dear HTX Users:
Thank you for your continued support of HTX. To further optimize our platform features and enhance your overall product experience, HTX is launching a new user experience feedback rewards campaign. We sincerely invite you to share any issues you encounter or suggestions you may have while using HTX products. Your feedback will help us continuously improve our products and services.
Event Period:
16:00 (UTC) on August 19, 2026 – 15:59 (UTC) on November 20, 2026
Eligibility:
All HTX users
1. During the event, you can submit feedback through the User Feedback Portal. Please follow the on-screen prompts to select the appropriate issue type and fill in or upload the following information:
- Your HTX UID
- A description of the issue or your improvement suggestion
- Relevant screenshots, screen recordings, or other supporting materials
2. Once your submission is reviewed and verified by the HTX team, eligible feedback that meets the criteria may receive up to 100 USDT in Futures Trial Bonuses.
For users whose feedback is verified as valid, the HTX team will distribute rewards in a unified batch during the following week after the feedback is submitted. Based on the impact scope, completeness of the feedback, and severity of the issue, eligible users will receive Futures Trial Bonus rewards ranging from 5 to 100 USDT.
For identical or highly similar feedback submissions, the reward will be awarded to the user who first submitted complete feedback.
- Please ensure that the UID, issue description, and supporting materials you submit are genuine, accurate, and valid.
- If you have any other questions while using HTX products or services, please contact our 24/7 online Customer Support at any time or send an email to htxsupport@htx-inc.com for assistance.
- Every piece of feedback helps us improve the platform experience. Thank you for your participation, and we look forward to receiving your valuable feedback.
- Each week, the HTX team will distribute rewards in a unified batch for valid feedback from the previous week that meets the reward criteria. Rewards will be credited to winners' HTX accounts within 7–10 working days. If you have not received your rewards, please contact our 24/7 online Customer Support or email htxsupport@htx-inc.com for assistance.
- During the event, users must not obtain rewards through false feedback, bulk submissions, malicious reward farming, impersonation, or any other improper means. Once such behavior is detected, HTX reserves the right to disqualify the relevant users from participation and reward eligibility.
- HTX reserves the right to adjust, change or cancel the event rules, reward distribution and event arrangements based on actual circumstances without prior notice.
- HTX reserves the right for final interpretation of this event.
HTX Team
August 20, 2026
