Figure Technology Confirms Customer Data Breach After Social Engineering Attack

TheNewsCryptoPublished on 2026-02-14Last updated on 2026-02-14

Abstract

Figure Technology, a blockchain-based lending firm, has confirmed a data breach resulting from a social engineering attack. Hackers tricked an employee into providing access, leading to the theft of approximately 2.5 GB of customer data, including names, addresses, birth dates, and phone numbers. The group ShinyHunters claimed responsibility and released the data after the company refused to pay a ransom. No financial information or passwords were confirmed to be compromised. The company has launched an investigation, notified affected customers, and is offering free credit monitoring. Cybersecurity experts emphasize that such attacks target human vulnerabilities rather than technical flaws.

Figure Technology, a publicly traded blockchain-based lender company, has confirmed that hackers gained access to customer information by tricking an employee through a social engineering scheme. As per the report from TechCrunch, attackers claimed that they had released 2.5 gigabytes of stolen data after the company refused to pay a ransom.

How did the hack happen?

One of the staff members was manipulated by an outside actor, which allowed the attacker to download the files using the employee’s legitimate account. According to the company, the suspicious activity was blocked quickly, and forensic investigations have been launched. A report from TechCrunch said that the stolen files may include full names, home addresses, dates of birth, and phone numbers. Still, there is no confirmation that the passwords or financial assets were accessed.

The cybercrime group ShinyHunters claims responsibility, and one alleged member said that the breach is part of the wider campaign targeting organizations that use the identity and login provider Okta. The group alleged that it had released about 2.5 GB of data after the company refused the ransom demands. The company says that it is now notifying affected individuals and offering free credit monitoring with strong internal security controls.

Expert’s Advice

Cybersecurity experts warn that social engineering attacks don’t break the software; instead, they trick humans, and criminals may pretend to be IT staff and send fake approval requests with some urgent messages to pressure the victims. Once the access is granted, they operate as legitimate users. Right now, investigators are still working to confirm which file has been stolen and how many people are affected. So further updates are expected once the forensic review is complete.

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Related Questions

QWhat type of attack did Figure Technology experience that led to the customer data breach?

AFigure Technology experienced a social engineering attack where hackers tricked an employee to gain access to customer information.

QWhich cybercrime group claimed responsibility for the attack on Figure Technology?

AThe cybercrime group ShinyHunters claimed responsibility for the attack.

QWhat specific customer information was potentially exposed in the data breach according to the TechCrunch report?

AAccording to the TechCrunch report, the stolen files may include full names, home addresses, dates of birth, and phone numbers.

QWhat action did the attackers take after the company refused to pay the ransom?

AAfter the company refused to pay the ransom, the attackers claimed to have released about 2.5 gigabytes of stolen data.

QWhat is the company doing to assist the affected individuals following the breach?

AThe company is notifying affected individuals and offering them free credit monitoring.

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