ByteDance and Alibaba Suspend Custom Features for 'AI Companions' to Avoid Emotional Dependency Regulations

07/06 09:35

According to monitoring by Beating, major model applications such as Doubao from ByteDance, Tongyi Qianwen from Alibaba, and Yuanbao from Tencent are gradually shutting down or adjusting their custom 'AI Companion' features. Doubao has notified users that it will discontinue the custom character feature on July 15 and guide users in need to independent companion applications. This move aims to comply with new regulations for generative AI in China that will take effect in mid-July. The regulations, promoted by the National Internet Information Office, focus on preventing the negative impacts that anthropomorphized AI services may cause. They explicitly prohibit platforms from generating content that could trigger extreme emotions in minors and from inducing users to develop pathological emotional dependencies that erode real-life social interactions. Additionally, providers are not allowed to use sensitive user dialogue data to train future large models. Compared to the proactive compliance actions in China, virtual companion applications in the U.S. are facing greater legal pressures. Both OpenAI and Character.AI have been accused of inducing dangerous emotional dependencies, even leading to extreme tragedies, and are embroiled in a series of lawsuits. In addition to software applications, the China Robot Industry Association has also begun promoting standards for physical companion robots and humanoid robots.

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