1. What is CRM?

Introduction to CRMTokens

CRM (Cream) is a type of token, with specific information as follows:

• Project Background: CRM is the token of Cream Finance, a decentralized lending platform that allows users to borrow and lend various crypto assets.
• Function: The CRM token plays an essential role in the Cream Finance ecosystem, including governance, incentives, and liquidity provision.
• Features: The design of the CRM token aims to promote the development and stability of the Cream Finance platform by regulating supply and demand and price stability through tokenomic mechanisms.

Note: The information above does not involve the price of CRM, only providing an introduction to the project background and functional features.

2. Who founded CRM?

According to the provided information, B2Broker Company offers the TokensCRM solution called B2Core. The company has been dedicated to providing customer relationship management systems for forex and tokens businesses since 2014. However, regarding the question of “who founded TokensCRM,” the text does not specify which individual established TokensCRM. B2Broker is the primary entity providing such solutions, but specific information about the founder is not mentioned.

3. Which venture capital firms invested in CRM?

According to the provided information, the following venture capital firms invested in projects related to TokensCRM:

1. MetaCRM: Completed a $2.5 million seed round financing, with investors including Cherubic Ventures, Ondine Capital, Red Building Capital, and Tribe Accelerator.

2. Cere Network: While not directly mentioning CRM, as a blockchain customer relationship management provider, it secured $1.5 million in strategic investment, with the investors not disclosed.

This information indicates that venture capital firms such as Cherubic Ventures, Ondine Capital, Red Building Capital, and Tribe Accelerator have invested in projects related to TokensCRM.

4. How does CRM operate?

Operation of CRM in Tokens Exchanges

In tokens exchanges, the CRM (Customer Relationship Management) system is a powerful and versatile tool for interacting with customers. It is one of the key components in the development of tokens exchange software, allowing in-depth analysis of all stages of potential customers and their interactions with the platform.

Main Functions

1. Data Collection and Analysis: The CRM system collects, organizes, processes, and analyzes all incoming data regarding customers and their behavior within the collaboration framework. It helps create comprehensive profiles for each customer and build strong relationships with them.

2. Customer Management: The CRM system helps manage customer interactions, improving relationships, retaining customers, and driving sales. It can store customer information, assist businesses in managing customer bases, track customer interests, and identify customer preferences and issues.

3. Security and Privacy: Blockchain-based CRM systems can provide a secure and transparent decentralized solution for customer data storage. It enhances security by linking transaction records to adjacent blocks, providing verified network keys for user data.

Operational Process

1. Customer Registration: Customers register on the exchange platform, and the CRM system starts collecting and analyzing customer data.

2. Data Analysis: The CRM system analyzes customer data, helping businesses understand customer behaviors and preferences.

3. Customer Interaction: The CRM system assists businesses in interacting with customers, including sending notifications, providing support, and promoting services.

4. Security Assurance: The blockchain-based CRM system ensures the security and privacy of customer data.

Summary

The CRM system plays a vital role in tokens exchanges, helping businesses manage customer relationships, enhance customer engagement, and drive sales. By integrating blockchain technology, CRM systems can offer greater security and transparency, allowing customers to have control over their data.