Dear HTX Users,

We have detected a cyberattack targeting HTX and the HECO chain. In response, we have promptly initiated a comprehensive investigation. Our technical team is currently identifying the source of the attack and has implemented urgent measures to protect user assets. As a precautionary measure, we have temporarily suspended deposit and withdrawal services on the HTX platform and the HECO Chain gateway.

As of now, we estimate that assets worth $30 million in the HTX hot wallet have been affected by this incident. We assure HTX users that we will fully compensate for any losses incurred due to the hot wallet attack.

We are committed to providing timely updates to the community as the investigation progresses.

Your trust and support during this critical moment are greatly appreciated. Safeguarding user assets and ensuring information security remain our top priorities, and we will take all necessary measures to prevent such incidents from occurring in the future.

HTX

November 22, 2023

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HTX reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any virtual asset, product, or promotion on HTX. Prices of virtual assets are highly volatile and trading virtual assets involves risk. Please read our Risk Reminder text here.