1. Liquidation in Margin Trading

1) What are the prices for liquidation orders in isolated margin accounts?

The liquidation prices are based on market conditions.

2) In the event of negative equity, how is the negative part calculated and repaid?

When negative equity occurs, the account's asset is less than the sum of loan principal and interest. Negative equity = Loan principal + Interest - Margin account assets. All assets in the liquidated margin account will be used to repay the loan principal and interest, and the negative equity part will be repaid by its sub-accounts. Until they are paid up, the withdrawal function of the affected cross margin or isolated margin accounts will be unavailable.

 

2. Why do I get negative equity from liquidation?

If the assets obtained from placing orders are not enough to repay your loans, your account will be in a negative equity. In such cases, transferring assets out of the account is prohibited. However, you can transfer assets into the account for repayment, which will be automatically processed once your transfers arrive.

 

3. Why can't I request a margin loan?

1) The platform has a limited supply of loanable funds, and loan requests may occasionally fail when demand exceeds the available lending pool. If you receive a message stating that your loan request fails, please wait for other users to repay their loans and try again later. We recommend refreshing the page and attempting the request again.

2) Check whether your Margin account balance meets the minimum borrowing amount.

3) If the above conditions are met but borrowing is still unsuccessful, contact online customer support and request assistance from a senior specialist. You will need to provide a valid email address where the specialist can reach you. Typically, responses are sent within 24 hours via email, so be sure to check your inbox.

 

4. Why can't I repay my margin loans?

1) Before repaying a loan, ensure that your Margin account holds the borrowed asset in a sufficient amount.
For example, if you borrowed 100 USDT, you must have 100 USDT available in your Margin account before proceeding with the repayment.

 

2) If your account balance isn't in the same asset as the borrowed crypto, convert it before repaying the loan.

 

5. What is the difference between cross margin and isolate margin?

1) Although the risk caused by one trading pair is not segregated from other assets within the account, liquidation is less likely to occur in a cross margin account. Because the floating profits and losses of all positions in a cross margin account offset with one another, which lowers the probability of liquidation. However, when liquidation happens, all margin assets within a cross-margin account will be used to repay the debt until the debt is paid up or the margin assets are depleted.

2) Liquidation is more likely to occur in an isolated margin account, but the impact is only limited to the single isolated margin account. The floating profits and losses of various isolated margin accounts are separate and don't offset. Therefore, when liquidation occurs in an isolated margin account, the impact is only limited to the assets within the account, without affecting other isolated or cross margin accounts.

 

6. What are the tiered margin trading fees?

For details regarding the tiered margin trading fee rates, please refer to our fee structure page.

 

7. How can I enable $HTX deduction for trading fees?

• For App Clients

Log into your HTX app, tap your profile icon in the top left corner, and choose My Fee Rates on the right. On the fee settings page, tick Reduce Spot Fees with HTX Deduction. Once it is enabled, your fee rate is set depending on how much $HTX you hold. The trading fees will be deducted from your $HTX holdings.

 

• For Web Clients

Log into your HTX account via our official website, click your profile icon in the top right corner, and choose My Fee Rates in the dropdown menu. On the fee settings page, tick Reduce Spot Fees with HTX Deduction. Once it is enabled, your fee rate is set depending on how much $HTX you hold. The trading fees will be deducted from your $HTX holdings.