HTX Will Support NEO Mainnet Upgrade

Dear Valued Users,

To support the NEO mainnet upgrade, HTX will convert existing NEO & GAS tokens based on the Neo Legacy chain to the new ones based on the Neo N3 chain for users who hold the two tokens. The migration rewards will be delivered to users' accounts according to the NEO Migration Announcement. Deposits & withdrawals for existing NEO & GAS tokens will be disabled once the upgrade is completed.

NEO Migration Announcement:

The detailed arrangement is as follows:

1. Suspension on Deposits& Withdrawals

The deposits & withdrawals for NEO & Gas will be suspended starting from 02:00 on Sept.14 (UTC), and the resumption will be announced in a further announcement. Please note that trading services for NEO & GAS will be unaffected during the mainnet upgrade.

2. Suspension on Loan Services in Margin Trading and Crypto Loans 

  • Loan services for existing NEO & GAS tokens in Margin trading and Crypto Loans will be suspended starting from 01:30 on Sept. 14. Please handle them prior to the suspension. The resumption will be announced in a further announcement. 
  • As the upgrade may come with significant price fluctuations, which could cause asset liquidation, please make prudent, informed decisions based on your own risk appetite.

3. Snapshot& Migration Rewards

  • A system snapshot will be taken at 16:00 on Sept. 14 (UTC), covering NEO& GAS balances in Exchange account, Futures account, and Margin account (For tokens that are borrowed but not repaid, the unpaid ones will be deducted; the interest that should be returned will also be deducted). The balances snapshotted in sub-accounts and parent accounts will be counted separately.
  • The migration rewards will be a proportionate distribution based on users’ tokens snapshotted and will be sent to users’ Exchange accounts. A further announcement will be released once the reward distribution is finished.

Please Note:

Considering the complex migration process, please deposit NEO & GAS tokens to HTX prior to 02:00 on Sept. 14 (UTC). We will handle all matters for you.

Security Reminder:

Please be wary of false propaganda and screen out fraudulent sales carefully. All information related to HTX must be sought from our official announcements, emails, text messages, and app push notifications to avoid asset losses. In addition, to prevent any frauds in the disguise of HTX, an official verification channel is offered ( for you to check the phone number, Facebook, and website, etc. you receive.

Thank you for your support!


Sept. 13, 2021


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HTX reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any digital asset, product, or promotion on HTX. Prices of digital assets are highly volatile and trading digital assets is risky. Please read our Risk Reminder text here.