Other FAQs
- Getting Started
Q1: How is my account's risk ratio calculated?
A1: Risk Ratio = [Margin Account Assets / (Loan Principal + Accrued Interest)] × 100%
Example: If your account holds 1 BTC, and you borrow 0.5 BTC (interest is 0.01 BTC), then risk ratio = (1 / 0.51) * 100% ≈ 196%.
Critical thresholds:
Warning line: When a margin account's risk ratio reaches 120%, a pre-warning is triggered, and an SMS and email alert are sent to the user.
Liquidation line: When an account's risk ratio reaches 100%, liquidation is triggered and the user is notified via their registered contact information.
Q2: After liquidation, how does the platform close positions?
A2: When the account's risk ratio ≤ 100%, the system cancels any unfilled orders and places market orders to close positions at the latest market price.
Q3: What is negative equity? How is the negative part repaid?
When negative equity occurs, the account's assets are less than the sum of the loan principal and interest, resulting in outstanding debt. (Formula: Negative Equity = Loan Principal + Interest – Margin Account Assets.) During this period, until the debt is cleared, the withdrawal function of the affected cross margin or isolated margin accounts will be restricted.
Q4: After liquidation, can the remaining assets be withdrawn? How long will it take for my assets to arrive?
A4: Withdrawal conditions: Liquidation must complete, and the account must return to a non-risk (i.e. no debt) state.
Arrival Time:
If no negative equity occurs, the remaining assets are immediately returned to your margin account and can be manually transferred out.
If negative equity occurs, you must repay it first before transferring the remaining assets.
Q5: Where can I view the loan interest rate and loan limit?
A5: To view the latest dynamic margin loan interest rate and loan limit, please click: https://www.htx.com/ladder-lending/cross-margin
Q6: If I receive a 10 USDT margin interest voucher, how can I use it?
A6: Margin interest vouchers can be used to offset interest on borrowed assets. They are applied automatically, so no manual action is required. When interest is due, the system will prioritize using an available voucher. Please note that only one voucher can be applied per loan order. You can check your available vouchers through the link below:
https://www.htx.com.de/en-us/v/register/double-invite/web/?invite_code=kyss4223&inviter_id=11346560
Q7: What could be the reason for one of my isolated margin positions was liquidated?
A7: It is possibly due to delisting mode. You can check announcements on the margin trading page. Even in delisting mode, the margin trading pair may still be visible, but trading is disabled until liquidation and settlement finish. Afterward, the margin pair is removed.
