How to Reset your Password?

1. With the HTX App, you can reset your password by following the steps below:

  • Click the icon on the upper left corner of the APP homepage to access the login page 
  • Click on "forgot password"
  • Follow the instructions to reset your password

2. With the HTX official website, you can reset your password by following the steps below:

  • Visit 
  • Click "Log in"
  • Select "Forgot Password" on the login page
  • Reset your password following the instructions shown on the page

Please Note: 
After the user successfully changes the account information, the withdrawal and transfer functions will be deactivated for 24 hours for security reasons, while the deposit and trade will be unaffected.


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HTX reserves the right in its sole discretion to amend, revise or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any digital asset, product, or promotion on HTX. Prices of digital assets are highly volatile and trading digital assets is risky. Please read our Risk Reminder text here.