Consensys: Personal information of 7,000 MetaMask users leaked due to unauthorized third-party access

04/15 01:01

Consensys released a cyber-security incident targeted a third-party service provider that provides technical customer support services to ConsenSys on official blog. The incident was limited to a certain number of users who submitted personal data to MetaMask customer support during the period August 1 2021 to February 10 2023. A third-party service provider that provides customer support ticketing services to ConsenSys was the target of a cyber-security incident. The incident occurred when unauthorised actors gained access to the third-party service provider’s systems. As a result of this incident, MetaMask users who submitted personal data to Consensys’ customer support may have had that data accessed by an unauthorised third party. The incident was limited to users who submitted personal data to MetaMask customer support using the third-party customer support ticketing services. Consensys estimates that approximately 7,000 users worldwide were affected by the incident. In relation to this incident, the following steps have been taken: Consensys has taken steps to stop the unauthorised access. The threat is no longer on-going; Consensys has reported the matter to the Data Protection Commission of Ireland and the Information Commissioner’s Office of the UK. The security of the MetaMask browser extension and mobile app was not affected by this incident.

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