HTX does not provide services to persons resident in, located in or accessing the platform from the United Kingdom.
Account registration and KYC cannot be completed from a UK IP address. Existing accounts identified as UK accounts remain restricted and cannot be used to deposit, trade or access HTX products.
Eligible individual users who continue to hold residual assets may contact HTX Customer Support to request a one-time 48-hour withdrawal window. Any request is subject to the applicable UK Personal Remittances General Licence, applicable regulatory restrictions, and HTX's identity, ownership, sanctions, AML, fraud and account-security controls.
Users will be required to provide personal-use confirmations. At that juncture, users who rely on an authorisation from a relevant competent authority in connection with withdrawal access should provide a copy for review.
If approved, the user must personally withdraw all remaining assets during the 48-hour period. Each transaction remains subject to applicable destination-wallet, blockchain, sanctions and security controls. HTX will not transfer assets on the user's behalf.
