Dear HTX Users,

We have observed that version 1.0 still contains outstanding loan orders from some affected users. To ensure system stability and the security of user assets, the platform will undergo a comprehensive system update on March 15, 2026. After the update, maintenance and support services—such as order queries, repayment assistance, and exception handling—will no longer be available for version 1.0 legacy orders.

Users with outstanding loan orders on version 1.0 are advised to manually terminate their orders (i.e., complete manual repayment) before 16:00 (UTC) on March 14, 2026. To show our appreciation for your cooperation, the platform will issue Swap Vouchers to users who complete their repayments on time. The details are as follows:

1. Reward Criteria: Users will receive Swap Vouchers, ranging from 20 USDT to 300 USDT, based on the outstanding loan amounts in their version 1.0 orders. Higher loan amounts will qualify for higher voucher values. The exact voucher amount will be automatically calculated based on your specific order amount.

2. Voucher Usage: Swap Vouchers can only be applied within the Collateral Swap (formerly Crypto Loans) service to offset interest accrued on new orders. Vouchers cannot be used to deduct principal, and they are non-cashable and non-transferable.

3. Reward Distribution: Upon successful manual repayment of version 1.0 legacy orders, Swap Vouchers will be automatically issued to your HTX account within 24 hours. Visit the [HTX Official Website – Rewards Hub] or [HTX App – My Rewards] to view your Swap Vouchers in Coupon.

4. Validity Period: Swap Vouchers are valid for 30 days from the date of issuance. Please ensure they are utilized within this timeframe; any unused vouchers will automatically expire.

If you fail to manually repay your version 1.0 legacy orders within the specified timeframe, these orders will become inaccessible and cannot be processed after the system update. Please ensure you complete your repayments on time to avoid any issues.

If you encounter any difficulties or need personalized assistance during the process, please feel free to contact our customer support. We are available 24/7 and fully devoted to offering you the support and help you need.

Our team is committed to continuously enhancing our services and providing you with a smooth, high-quality loan experience.

We appreciate your cooperation and support.

HTX

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HTX reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any virtual asset, product, or promotion on HTX. Prices of virtual assets are highly volatile and trading virtual assets involves risk. Please read our Risk Reminder text here.